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Welcome to Action Assist

Action Assist is an innovative online subscription offering which provides organisations with a secure encrypted web-based platform for the management of operational processes and data storage on the internet. The tool reduces the administration burden on stakeholders in the day to day operational running of the organisation and clearly assigns responsibility and accountability to all users.

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Recent Updates

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Action Assist Modules

Action Assist can help your organisation in:

Query Management

Query Assist assists organisations with the management and clearing of various types of queries. The identified queries ...

Case Management

Case Assist assists organisations with the management and clearing of various types of investigations. The identified ca...

Resolutions Management

Resolutions Assist helps organisation to effectively manage Board / Council Resolutions. Resolutions are captured onto t...

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Date Module Update
22 Apr 2018 SDBIP v5B (2016/2017 & 2017/2018) Functionality has been added to the Assurance function to allow for additional users to be notified when a KPI update has been rejected. To activate this functionality, use the Setup > Departmental Administrators page to assign "Assurance Emails" user access to the relevant user.
11 Mar 2018 Individual Performance (v3) Functionality has been added to allow the Bonus Scale to be customised.
11 Mar 2018 Legislation Library A new module, Legislation Library, is now available. The module integrates with Risk Assist 2 but will be integrated with other modules over time. Please contact your Business Partner for more information.
11 Mar 2018 Risk Assist 2 The latest version of our Risk Assist module, version 2, is now available. Please contact your Business Partner for more information.
01 Mar 2018 mSCOA Library The mSCOA Library module is now available. The module forms part of the new Performance Suite that is rolling out during 2018. Please contact your Business Partner for more information.
21 Jan 2018 Employee Assist A new module, Employee Assist (version code EMP1), has been added to all databases. This module will now handle all employment related information which has been removed from the Master Setups and User management modules.
14 Jan 2018 SDBIP v5B A new KPI calculation type has been added: Reverse Accumulative. This calculation type calculates the Overall Target & Actual in the same way as Accumulative but determines the result in the same way as Reverse Stand-alone (i.e. Actual < Target is preferred).
31 Dec 2017 SDBIP v5B Functionality has been added to allow the KPI results categories (KPI Met etc) to be customized.
29 Oct 2017 SDBIP v5B A KPI Update Status feature has been added to all SDBIP years running version 5B or later (2016 onwards). This feature allows the user to indicate whether they are finished updating a specific KPI for the specified time period. Only once the update has been marked as complete will the KPI fall out of the user's action dashboard. The default starting value (initially set to "Yes") can be changed in the Setup > Defaults > Module Setup section.
11 Jun 2017 SDBIP v5B A new Calculation Type "Zero Last Value" has been added to all SDBIP years running version 5B or later (2016 onwards). This Calculation Type is a combination of the Zero and Last Value calculation types in that, like the Last Value, the most recent update is recorded as the Overall result however, like Zero, the Actual must be less than the Target and Targets equal to zero are not ignored.
04 Jun 2017 System Reports A Maintenance Log Report has been added to the System Reports available to the Assist Administrator.
04 Jun 2017 SDBIP 2017/2018 The new SDBIP financial year 2017/2018 has gone live. Please contact your Business Partner for more information.
31 May 2017 IDP New module "IDP" has gone live. Contact your Business Partner for more information.

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