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Welcome to Action Assist

Action Assist is an innovative online subscription offering which provides organisations with a secure encrypted web-based platform for the management of operational processes and data storage on the internet. The tool reduces the administration burden on stakeholders in the day to day operational running of the organisation and clearly assigns responsibility and accountability to all users.

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Recent Updates

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Implementation Methods

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Action Assist Modules

Action Assist can help your organisation in:

Performance Management - Individual

Individual Performance Assist facilitates the allocation, tracking and reporting of performance indicators for the vario...

Case Management

Case Assist assists organisations with the management and clearing of various types of investigations. The identified ca...

Contract Management

Contract Assist assists organisations with the management of various types on contracts. The contracts are assigned deli...

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Frequently Asked Questions

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Date Module Update
29 Oct 2017 SDBIP v5B A KPI Update Status feature has been added to all SDBIP years running version 5B or later (2016 onwards). This feature allows the user to indicate whether they are finished updating a specific KPI for the specified time period. Only once the update has been marked as complete will the KPI fall out of the user's action dashboard. The default starting value (initially set to "Yes") can be changed in the Setup > Defaults > Module Setup section.
11 Jun 2017 SDBIP v5B A new Calculation Type "Zero Last Value" has been added to all SDBIP years running version 5B or later (2016 onwards). This Calculation Type is a combination of the Zero and Last Value calculation types in that, like the Last Value, the most recent update is recorded as the Overall result however, like Zero, the Actual must be less than the Target and Targets equal to zero are not ignored.
04 Jun 2017 System Reports A Maintenance Log Report has been added to the System Reports available to the Assist Administrator.
04 Jun 2017 SDBIP 2017/2018 The new SDBIP financial year 2017/2018 has gone live. Please contact your Business Partner for more information.
31 May 2017 IDP New module "IDP" has gone live. Contact your Business Partner for more information.
26 Feb 2017 Job Activities Library New module "Job Activities Library" has gone live. Please contact your Business Partner for more information.
13 Nov 2016 System Reports A new section called System Reports has been added for Assist Administrators. The Backup Log and System Updates reports are now available in the new section and two new reports, System Uptime report and Backup Test Log, have also been added.
06 Nov 2016 Users > Reset Password Updated the Reset Password functionality to include the ability to record how the reset password request was received, how the identity of the user was validated and unlock the user if they have been locked out due to too many failed password attempts.

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